Privacy Policy

When you submit the quote form or contact us, we collect your name, phone number, postcode, a description of your plumbing problem and how urgent it is.

Your details are used to respond to your enquiry and to connect you with a local plumbing professional where appropriate. We do not sell your personal data.

Enquiries are stored securely in our website database. Access is restricted and data is kept only as long as needed to handle your enquiry and operate the service.

Where appropriate, your enquiry may be shared with independent local plumbing professionals so they can contact you about the work. We may also use trusted service providers (such as website hosting and analytics) who process data on our behalf.

You can request a copy of the personal data we hold about you, or ask for it to be corrected or deleted, at any time by emailing hello@pipenex.co.uk (placeholder address — replace before launch).